In order to keep the business operation normally and continuously improve service quality, use of Fly Link LLC.'s service constitutes acceptance and agreement to this Terms of Service.
Fly Link LLC. may modify the terms at any time, customers will be notified for changes by E-mail they registered at our site.
Use of Services
You may use our services, provided that you are of legal age to form a binding contract and are not barred from receiving such services under the laws of United States and your country or other applicable jurisdictions. In order to access our services, you are required to provide current and factual identification, contact, and other information as part of the registration process. You are responsible for the confidentiality of your account information and for all activities that occur under your account. You are solely responsible for all content within your account. You agree to immediately notify Fly Link LLC. of any unauthorized use of your account or any other breach of security. Fly Link LLC. will not be liable for any loss or damage as a result of your failure to provide us with accurate information or to keep your account secure.
Acceptable Conduct
You are responsible for the actions of all users of your account and any data that is created, stored, displayed by, or transmitted by your account while using Fly Link LLC.. You will not engage in any activity that interferes with or disrupts Fly Link LLC.'s services or networks connected to Fly Link LLC..
Prohibited Usage
You agree that any of the below activities are considered prohibited usage and will result in immediate account suspension or cancellation without a refund and the possibility that Fly Link LLC. will impose fees; and/or pursue civil remedies without providing advance notice.
Resource Abuse
Intentional abuse of resources, including but not limited to consuming excessive network traffic, CPU powers or disk IO.
Spam and Unsolicited Bulk Email (UBE)
Fly Link LLC. has a zero-tolerance policy on spam, Junk E-mail or UBE. You are responsible for traffic outbound from the IP space that you have purchased. You must respond in 24 hours once such a complaint to your IP address happens otherwise your related service will be suspended to prevent further impact.
Illegal Usages
Including but not limited to access to other computers, networks, devices, and accounts without authorization, transmission, distribution or storage of information, data or material that in violation of laws and regulations of the United States and your country, in violation of copyright, trademark, trade secret, or other intellectual property rights. Such activities are strictly prohibited and may result in immediate service suspension or termination without refund.
Proxies and VPN
Tor / Open Proxy / Anonymous Proxy of any kind is strictly prohibited as such service often leads to illegal activities.
Other Activities that considered as Harmful
- Activities that damages Fly Link LLC.'s operation, properties and other customers.
- Providing false information on any contract or application.
Invoicing and Payment
You agree that Fly Link LLC. shall be permitted to charge your credit card on a monthly, annual, or other agreed upon basis in advance of providing services. Payment is due upon invoicing. Service may be interrupted on accounts that reach 3 days past due. Accounts that are not collectable by Fly Link LLC. may be turned over to an outside collection agency for collection. You agree that Fly Link LLC. may change service pricing and fees at anytime. You understand that Fly Link LLC. may change service price if a financial shock happens and impacted the exchange rates, in order to continue providing services without interruption. You agree that Fly Link LLC. shall add late fee to overdue invoices. Late fee amount may change at anytime.
Refund Policy
Fly Link LLC. promises a 24-hour money-back guarantee on all products that have not especially stated, excludes the circumstances below:
- Apparent fraud
- Intended service abuse
- Targeted by DDoS attacks
- You used more than 25 GiB traffic on the VM
Refunds will be issued to the original form of payment. After the refund is processed, the account may be used for future orders, however, it will not be eligible for further refunds.
Uptime Guarantee
Fly Link LLC. provides 99.9% uptime on all hardware and network connectivity.
Customer Support and Liability Boundaries
Fly Link LLC. is responsible to keep our hardware and system healthy and operational. Fly Link LLC. is not responsible to programming or system administration for customer systems. For managed service, please consult our staff for quote.
Fly Link LLC. does not backup your data and not responsible to your loss of data. We continuous monitoring our hardware status to detect problem in advance, but you should understand it is impossible to prevent hardware failure or data loss in some occasions. Please backup your data on a regular basis.
Fly Link LLC. does not provide support for your customers.
Disclosure to Law Enforcement
This Terms of Service specifically prohibits the use of our service for illegal activities. Customer agrees that Fly Link LLC. may disclose any and all customer information including assigned IPs, account history, account use, etc. to any court who sends us a valid Court Order, without further consent or notification to the customer. In addition, Fly Link LLC. shall have the right to terminate all service set forth in this agreement.
Warranty Disclaimer
You agree that your use of Fly Link LLC. shall be at your sole risk. All services provided by Fly Link LLC. are available as is, without warranty.
Indemnity
Fly Link LLC. wishes to emphasize that in agreeing to the Fly Link LLC. Terms of Service, customer indemnifies Fly Link LLC. for any violation of the Terms of Service that results in loss to Fly Link LLC. or the bringing of any claim against Fly Link LLC. by any third-party. This means that if Fly Link LLC. is sued because of a customer's or a customer of a customer's activity, the customer will pay any damages awarded against Fly Link LLC., plus all costs and reasonable attorney's fees.
Entire Agreement
The Terms of Service (including any policies, guidelines or amendments that may be presented to you from time to time) constitute the entire agreement between you and Fly Link LLC. and govern your use of Fly Link LLC. services, superceding any prior agreements between you and Fly Link LLC. for the use of Fly Link LLC. services.